Shipping policy

Shipping Policy

PrimeComputers (Qatar)

Effective Date: [Insert Date]

PrimeComputers is committed to delivering your orders safely and efficiently across the State of Qatar. This Shipping Policy outlines how we handle order processing, delivery, and shipping timelines.

1. Delivery Coverage

We currently deliver within Qatar only
Delivery services are provided through trusted third-party courier partners

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Time

Standard delivery: 1–3 business days within Qatar
Delivery times may vary depending on location and courier availability

4. Shipping Charges

Shipping charges (if applicable) will be communicated at the time of order
Free delivery may be offered on selected promotions or orders

5. Order Tracking

Customers will be notified via phone or email once the order is shipped
Tracking details will be provided where available

6. Delivery Requirements

Customers must provide accurate delivery details including address and contact number
Someone must be available to receive the order at the delivery location

7. Delays and Issues

Delivery may be delayed due to:
- Weather conditions
- Public holidays in Qatar
- Courier service disruptions
PrimeComputers is not responsible for delays beyond our control

8. Damaged or Lost Shipments

If your order arrives damaged, please contact us within 24 hours of delivery
In case of lost shipments, we will coordinate with the courier to resolve the issue